Although we couldn't close on the deal due to a significant dealer incentive out of the Cleveland area, I still feel a need to share my dealings with salesman, Steve Novak. Steve was about as professional as they come. He kept me in the loop without going overboard and pestering me (there is a fine line there). He was honest, friendly and knowledgeable concerning the CX5 that I was punching. I sure do recommend Steve if you are shopping at Eastside Mazda.
Salesperson- Ed Davis- 5 star gentleman, And I never rate anything 5 stars... I was looking for a certain CPO vehicle and willing to travel for it. I dealt with 10-15 dealerships from Ohio to MD. I came across some really slimy tactics and unbelievably rude salespeople at other dealers. I have zero tolerance for that At Eastside we settled on a price, but then I got held up (VW buyback) and couldn't get out there until almost 2 weeks later. I was lucky the vehicle was still there, and we picked up where we left off. They even still honored the ...
If your tired of being dicked around by other dealerships go here and you WILL buy a car there. They went the extra mile for me and I know they will do the same for you. Friendly honest sales and pricing, fair trade in allowance no gimmicks. Great service department and CLEAN DEALERSHIP.
Sounds like some one has tried to tarnish a shining star! My Family has been doing business with Fred-Vincent VW Mazda for over 20 years and that's exactly why we go there! No one has ever tried to pressure us into anything from the sale all the way through ownership and trade in. Fred-Vincent is a quality name and thet's what they have shown me, my family and my friends.
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